| Client | State-approved, accredited CNA training school (name withheld) |
|---|---|
| Industry | Healthcare training and workforce development |
| Location | Metro Atlanta, Georgia |
| Program | Monthly cohorts of 10 to 15 adult students |
| Our role | Course digitization, platform setup, device strategy, ongoing support |
| Status | Live with active cohorts, device rollout ongoing |
The Challenge
The school ran entirely on paper. Every intake form, quiz, test result, and certificate was handled by hand, materials were reprinted for every cohort, and records lived in a filing cabinet. The owner was doing almost everything herself. The curriculum was strong and demand was there. The systems underneath had not kept up. This was a systems problem, not a staffing problem.
What We Built
We rebuilt course delivery digitally without touching the curriculum, the standards, or how the program is taught.
- Google Classroom: 20+ course resources across 8 topic sections, recreated as clean digital versions.
- Auto-graded assessments: 12 assessments with answer keys embedded, so each grades itself on submission.
- Structured assignments: Three assignments give students a clear, linear path through the course.
- Google Drive: One searchable home for materials, submissions, and admin documents.
- Account rotation: Because cohorts are monthly, generic student accounts stay tied to each laptop. At cohort end, passwords reset and accounts clear, so the next group starts clean. Grades and attendance are kept in the owner's Drive.
- Devices and cost: The school qualified for Google Workspace for Education Fundamentals, so software cost is $0. We recommended Chromebooks with 14-inch or larger screens for adult learners reading medical content. A 15-laptop fleet cost around $2,300, plus a one-time $38 Chrome Education Upgrade license per device. The instructor can lock laptops to Classroom, block distracting sites, and wipe student data between cohorts in one click.
Results
| Area | Hours reclaimed |
|---|---|
| Auto-graded assessments (12 quizzes, 10 to 15 students) | 15 to 20 |
| Eliminated printing and material prep | 4 to 5 |
| Centralized records and file management | 3 to 5 |
| Faster cohort turnover | 2 to 3 |
| Total | About 25 to 30 |
That is close to a full work week returned to the owner every month, at zero ongoing software cost. The curriculum and standards did not change, and students still sit for the same state exam.
What We Learned
The Workspace trial expired before Google finished reviewing the school's accreditation. That suspended the account and the student logins, and the owner saw a "subscription suspended" message for a free product. Now we have the documentation ready on day one and tell clients upfront that a temporary pause is possible.
Non-technical clients also need interception, not instructions. If a client has to touch an admin console, we are on the call when they do.
Why It Matters
Small training programs rarely have a curriculum problem. They have an operations problem. Fixing delivery, grading, and records with tools that cost nothing gives the owner her time back without changing a product she has already proven.